SOCAR is Still Operational Across Malaysia

Announcements How-tos March 18, 2020

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SOCAR is Still Operational Across Malaysia

Due to the nationwide Movement Control Order, many businesses and services have been ordered to close as a preventive measure towards containing the COVID-19 outbreak.

So naturally, many have been asking us this important question :

“Is SOCAR still operational?”

And the answer is,

YES.

As Malaysia’s No.1 Car-Sharing App, we will continue to provide the convenience to book any of our 2,000+ cars at all SOCAR zones across the country. (But only when necessary okay?)

But if movement is restricted, how will you book from a nearby SOCAR zone?

Get FREE Car Delivery with SOCAR-2-YOU

Don’t forget, we also provide FREE car delivery service via SOCAR-2-YOU at over 12 major coverage areas in KL, Selangor, Penang, and now JB.

So as long as you’re located within any of the SOCAR-2-YOU coverage maps, we can deliver any available SOCAR to your doorstep, for FREE!

Booking with SOCAR-2-YOU is as easy as a regular booking :

  1. Set your start and return date & time.
  2. Tap on the ‘SOCAR-2-YOU’ pin on the main map page.
  3. Set your ‘pick-up’ and ‘drop-off’ locations.
  4. Choose from the list of cars available at the time of your booking.
  5. Enter the details of your pickup / drop-off location.
  6. Confirm your reservation to have your SOCAR delivered to you.

Learn more about SOCAR-2-YOU here.

Regular SOCAR Cleaning & Sanitizing

In an effort to help prevent the spread of COVID-19, and provide more peace of mind to all our members, we are taking extra measures to ensure our cars are regularly cleaned and sanitized.

Introducing, SOCARE Live Chat

In order to serve all our customers better, respond faster, and reduce wait times, we are proud to introduce our 24-hour SOCAR Live Chat.

To open Live Chat, just click on the ‘Live Chat’ icon on the top right of your screen on the SmartKey page.

We look forward to receiving all your questions and feedback, at any time of the day!

And remember, we’re also contactable on all our social media channels :
Facebook
Instagram
Twitter

And also by phone at 03-9779 0303.

Let’s #FlattenTheCurve Together

As a car-sharing ‘community’, we should do everything we can in our power to help #FlattenTheCurve, and prevent any further spread of COVID-19. All it takes is a few simple steps :

  • Only travel when necessary
    The Movement Control Order has been set in place for a reason – to limit the movement of people. So unless absolutely necessary, try to limit how much you have to travel.
  • Stay within the borders
    It has been declared that inter-state travel is no longer allowed. So even though we provide One-way Intercity bookings, we highly recommend not making any ‘balik kampung’ plans at the moment.
  • Clean up after yourself
    Our car-sharing community only works if we work together. It is our duty to regularly clean & sanitize each SOCAR for you, but you can also do your part in cleaning up after yourself to ensure minimal spread of the virus through surfaces.

The next few weeks will be tough for everyone in Malaysia, including us! But we assure you that we are doing our very best to ensure our cars and services are always available, with just one tap.

Stay strong Malaysia. SOCAR is always here for you. ???