SOCAR Blog

How to redeem my Stress Free Pass

Uncategorized January 24, 2018

author:

SOCAR Admin

Stress Free Pass: All you need to know

Are you ready? Buckle yourself up for SOCAR’s new adventure! We’re here to bring you the best deals for your utmost convenience and comfort.

Drive your worries away, with our Stress Free Pass. It’s your all new answer to elevating your SOcial afterwork hours, be it going for a late night movie or to a local café with your friends and family.

Need a car to get you there? We’ve got you covered!

SOCAR’s Stress Free Pass allows you to book a car after work hours from 7pm to 8am, Mondays to Thursdays.

We offer a wide range of prices for you to select from. Go as low as RM 28 for the entire night!

	Perodua Axia	Honda City	Honda HR-V
Monday - Thursday 7pm - 8am	RM28	RM37	RM69

*Prices listed above are excluding GST

What do I have to do, you ask?

Step 1:

Download our app SOCAR Malaysia via your smartphones.

If you’re an Android user : Google Play

If you’re an iOS user: App Store

Step 2:

Open SOCAR App and click on ‘Sign Up’.

The app will direct you to a registration platform, fill in your necessary details and get your number verified by the app.

Step 3:

Get your IC/Passport (and you biggest smile) ready! Don’t forget your Drivers License (local or international) too.

To be a SOCAR member, you need to be 21 and above.

You will be charged a one-time membership fee of RM10 upon your first booking.

Follow the simple steps here on how to apply a promo at the check out page. Or just follow the illustration guide below!

Step 1: Select your preferred SOCAR Zone and reservation time

Step 2: Tap on the “Promotion” drop-down to select your Stress Free Pass. (valid to one time redemption per day)

It’s as easy as that! Enjoy a night with your friends and family.

Perks at a glance:

30KM/hour mileage is covered
insurance is covered in the flat rate fees too
need to refuel? just use our Shell card to refuel at any Shell Station
Guaranteed parking when you return your SOCAR

Happy driving everyone!

18 Comments

Wan megat arief

January 28, 2018

No 3 jalan saga 18 taman saga ampang selangor 6800 ampang selangor

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Wan megat arief

January 28, 2018

Nak buat grab bolah

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SOCAR Admin

January 29, 2018

Hi Wan, using a SOCAR for ride-sharing is not allowed.

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SOCAR Admin

February 22, 2018

Hi Wan Megat, thank you for reaching out to us. For a quicker response, kindly share with us your inquiries on our Facebook Page at SOCAR Malaysia: https://www.facebook.com/socarmalaysia :)

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Faraz Ahmed

January 29, 2018

If I need socar in different time.

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SOCAR Admin

January 29, 2018

Hi Faraz, thanks for your question. If you require a SOCAR other than the Stress Free Pass time (7pm - 8am), you can either book it hourly and pay for the hourly price or extend your booking from 8am and you'll need to top-up for the total time you used. Hope this helps!

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Kathiresan Annamalai

January 30, 2018

I couldn't find Stress Free Pass (Promotion) drop down in my login, is it applicable only for selected members ?

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SOCAR Admin

February 2, 2018

Hi Kathiresan, our Stress Free Pass is applicable for everyone on Monday - Thursday (applicable only at 6pm onwards and for non-public holidays only). Hope this clarification helps!

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Daniel Lai

February 6, 2018

Hi, it's already 6.09pm and I still can't able to apply the promo code

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SOCAR Admin

February 9, 2018

Hi Daniel, The Promo code needs to be downloaded and applied before your tap on Book & Pay Now. This promo is only applicable on Monday - Thursday. You'll need to complete your profile and ensure that your account is approved before making a booking. For further inquiries, kindly reach out to our customer support team at help@socar.my Hope this information helps!

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- Ng Kian Honh
  
  March 21, 2018
  
  I have the same problem, now already 8pm, Tuesday, but I didn't see the drop down for the promotion? Is that a bug or cheat?
  
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  - admin
    
    April 17, 2018
    
    Hi Kian Honh, Rest assured that our stress free pass promotion is far from a cheat. In March our stress free pass can only be redeemed from 5pm to 7pm onwards. After that, the promotion is unavailable. In April, we recently brought it back with a changed mechanics. You can now redeem it anytime from 5pm to 12am midnight.
    
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Deep

February 13, 2018

If I need to extend the hour am I need to return the car first?

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SOCAR Admin

February 22, 2018

Hi Deep, no you don't need to return the car if you wish to extend. :) Hope this clarifies!

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Lim Min Fu

March 31, 2018

My enquiry on the stress free pass resulted in a stressful experience instead. First 1:1 answer Stress free pass is available for weekdays Second 1:1 answer SOCAR weekday is redefined as from Monday to Thursday therefore initial advice was deemed correct and asking me to refer to the rates for Friday which is supposed to be more expensive than weekdays. Third 1:1 answer When I checked it was untrue and challenged again, customer service came back with. Our weekend rates starts after a certain time on Friday and ask me to go look at the app now. In summary Do you think this is a stressful experience? I should have read the blog first rather than putting myself under stress by communicating with your poorly trained customer service team whom does not understand the basics of your policy which leads to a customer to go away with an impression that SOCAR is a dishonest company but is am sure is likely not.

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admin

April 17, 2018

Hi Min Fu, we thoroughly apologise for the negative experience you had to face. We will look into this as soon as possible. Thank you for your valuable feedback.

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siti

June 14, 2018

please.. cannot login my socar id. sudah booking untuk 2 hari pakai raya.

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SOCAR Admin

August 27, 2018

Hi Siti, please reach us at help@socar.my and we'll help you about your login details. Thanks! :)

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